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Business Account

Learn the processes to create and manage a Business Account.

Who is considered a Business Customer at Performance Health?
Performance Health Business Customers are professional individuals or companies, including clinics, hospitals, therapists, and more.  
Thu, 2 Sep, 2021 at 6:44 PM
How does a buyer begin the application process to become a Business Customer?
To become a Performance Health Business Customer, you will need to contact customer service via phone call (800.323.5547) or email (customersupport@performa...
Fri, 3 Sep, 2021 at 12:16 PM
Can I manage multiple Bill To accounts as the web order Admin?
Once your account has been set up to manage multiple billing accounts, hover over the My Account Icon at the top of the page and click “Switch Account.”  ...
Fri, 3 Sep, 2021 at 9:06 AM
Are there any terms applied when a product is returned to Performance Health?
The following terms apply to orders placed with Performance Health -Terms are subject to change at the discretion of Performance Health. Please call cu...
Fri, 3 Sep, 2021 at 12:22 PM
How do I select the desired product to place an order?
When you have chosen your desired product, simply click the “Add to Cart” button.      If the product has multiple options (size, color, etc.) there ...
Fri, 3 Sep, 2021 at 12:58 PM
How do I create an account?
To open an account, start at the “My Account” (a silhouette of head and shoulders) icon and click “Create an Account”.     Answer the questions that ...
Fri, 3 Sep, 2021 at 12:59 PM
How do I check to see if an order has been approved by the account manager, or if the order has shipped?
 At the top of the website and toward the right, there is a blue ribbon with an icon that shows a silhouette of head and shoulders (that is your account i...
Fri, 3 Sep, 2021 at 1:05 PM
How do I add an address to an existing account?
At the top of the website and toward the right, there is a blue ribbon with an icon that shows a silhouette of head and shoulders (that is your account inf...
Fri, 3 Sep, 2021 at 1:01 PM
What is account linking?
Linking is the process of connecting a registered Online Account with an established ordering account.   It allows customers to order online with specific ...
Fri, 3 Sep, 2021 at 1:08 PM
Can I manage multiple Bill To accounts as the web order Admin?
Once your account has been set up to manage multiple billing accounts, hover over the My Account Icon at the top of the page and click “Switch Account.”   ...
Fri, 3 Sep, 2021 at 1:09 PM