Accessing your account, adding new accounts to your company, and other account related inquiries.
What is Live Chat? Live Chat is a fast, efficient, and convenient way for you to communicate with our Customer Service team in real-time via messaging directly on our website....
Read MoreAs of July 1, 2025, our Corporate Address will be changed to: 3333 Finley Road, Suite 575 Downers Grove IL, 60515 FAQ about the Address Change: When can I get an u...
Read MoreTo become a Performance Health Business Customer, you will need to contact customer service via phone call (800.323.5547) or email (customersupport@performancehealth.com) for t...
Read MoreWhen you have chosen your desired product, simply click the “Add to Cart” button. If the product has multiple options (size, color, etc.) there will be a dropdown m...
Read MoreTo open an account, start at the “My Account” (a silhouette of head and shoulders) icon and click “Create an Account”. Answer the questions that appear in a pop-up w...
Read MoreAt the top of the website and toward the right, there is a blue ribbon with an icon that shows a silhouette of head and shoulders (that is your account information). While ...
Read MoreAt the top of the website and toward the right, there is a blue ribbon with an icon that shows a silhouette of head and shoulders (that is your account information). While ho...
Read MoreOnce your account has been set up to manage multiple billing accounts, hover over the "My Account" icon at the top of the page and click “Switch Account.” A pop-u...
Read MoreSimply use the “forgot password” function to re-establish your log-in credentials. For your convenience, you may use your previous password or create a new one during this pro...
Read MoreIf you suspect fraud, report it at once. If it appears your login information has been misused by other parties or fraudulent ordering is occurring on your account, please chan...
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