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If Biofreeze Professional gets in the eyes, how should it be treated?

Rinse the eye(s) with cool (not cold) water or take a shower with the shower hitting the forehead and running down through the eyes. Do this for 15 minutes. If a problem persists, see a physician and be sure to take the Biofreeze Professional with you to reference the ingredients.

What is the active ingredient in Biofreeze Professional?

The active ingredient in Biofreeze Professional is Menthol.

Can Biofreeze Professional be applied after the expiration date?

No testing would prove that Biofreeze Professional is safe to use after expiration; therefore, it is suggested NOT using it after the expiration date.

Ilex no longer appears on Biofreeze Professional packaging. Is it still in the formula?

Ilex is in the ingredients of Biofreeze Professional. The word "Ilex" no longer appears on the packaging because of a change in FDA requirements. It IS in the formula and listed in the ingredients.

Has Biofreeze Professional ever had Capsaicin in the formula?

Biofreeze Professional has never had Capsaicin as one of its ingredients.

Does Biofreeze Professional contain isothiazolinones?

There are no isothiazolinones in Biofreeze Professional. This includes methylisothiazolinone and methylchloroisothiazolinone.

Can you use a heating pad on the area of Biofreeze Professional application?

Never use a heating pad while using Biofreeze Professional. Biofreeze works by causing a cooling effect, not heat. By using a heating pad in conjunction with Biofreeze, you may cause serious injury to yourself. You may not be able to judge just how hot the heating pad is on the problem area, even possibly causing blistering.

Is the Glycerin in Biofreeze Professional synthetic?

The Glycerin in Biofreeze Professional is synthetic.

Can Compression stockings be worn after application of Biofreeze Professional?

It is NOT recommended that compression socks are worn after the application of Biofreeze Professional. The area of application needs air circulation. Severe skin damage can result.

Is penicillin or any type of mold in Biofreeze Professional?

Nothing in Biofreeze Professional is related to mold or penicillin.

Is there trolamine salicylate in Biofreeze Professional?

There is no trolamine salicylate in Biofreeze Professional.

Does Biofreeze Professional contain Naproxen or anything related to it?

Biofreeze Professional does not contain Naproxen or anything related to it.

Does all menthol contain Salicylic Acid?

The menthol used in Biofreeze is natural and is 100% pure menthol. It does not contain salicylic acid.

Will Biofreeze Professional freeze?

Biofreeze Professional will not freeze solid because of the alcohol in the ingredients. If it is slightly frozen, simply thaw it out. Freezing will not affect the formula. Biofreeze Cream will freeze as it does not contain alcohol.

What is the highest temperature that Biofreeze Professional be stored?

Biofreeze Professional is stable up to 104 degrees.

What is MSM, and why is it in Biofreeze Professional Spray?

MSM is organic sulfur found naturally in fruits, vegetables, grains, animals, and humans. It is a viscosity decreasing ingredient. It is used in Biofreeze Professional Spray to allow the proper fluidity of the formula to pass through the spray nozzle.

Does Biofreeze Professional contain starch?

Biofreeze Professional does not contain starch.

Does Biofreeze Professional contain aspirin?

Biofreeze Professional does not contain aspirin.

Does Biofreeze Professional contain nut derivatives?

Biofreeze Professional does not contain nut derivatives.

Does Biofreeze Professional contain any grain-based ingredients?

Biofreeze Professional does not contain grain-based ingredients.

Can Biofreeze Professional be applied if the user is pregnant or nursing?

Biofreeze Professional has not been tested on pregnant or nursing women; therefore, it cannot be recommended. Please consult with a healthcare professional before use.

Can Biofreeze Professional cool sunburn pain?

Biofreeze Professional is not intended to treat sunburn pain.

Can Biofreeze Professional be used on insect bites?

Biofreeze Professional is not intended to treat insect bites.

Can Biofreeze Professional be used on poison Ivy?

Biofreeze Professional is not intended to be used on poison ivy.

Will Biofreeze Professional relieve a headache?

Biofreeze Professional is not intended to treat headaches.

What should be done if Biofreeze Professional is ingested?

If Biofreeze Professional is accidentally ingested, get medical help or contact a Poison Control Center immediately. Be prepared to refer to the container for ingredients.

What should be done if a pet ingested Biofreeze Professional?

Contact your veterinarian immediately if your pet ingested Biofreeze Professional. Be prepared to refer to the container for ingredients.

Can Biofreeze Professional be used for ultrasound, phonophoresis, or iontophoresis?

There is no evidence of the effectiveness of phonophoresis with Biofreeze or any other menthol-based topical analgesic. Since Biofreeze Professional is electrically neutral, it should not be used for iontophoresis. We do not recommend using Biofreeze as a 100% coupling agent during ultrasound since it may diminish the transmission of sound waves or damage the sound head crystals. Some studies have shown that mixing Biofreeze with ultrasound coupling gel at ratios between 3:1 (Rigby et al. 2014), and 1:1 (Myrer et al. 2001) of ultrasound gel to Biofreeze produce similar heating of the tissue as 100% ultrasound gel. These studies found no statistical difference in tissue heating ("87% of pure ultrasound gel) during 10 minutes of ultrasound at 1.0 w/cm2 at 3 MHz. However, there is no evidence of the clinical benefit or harm associated with performing ultrasound treatments with Biofreeze mixtures.

Can those with diabetes use Biofreeze Professional?

Generally speaking, Biofreeze Professional is safe to use in patients with diabetes. However, it is advised that you consult your healthcare professional before use.

Can Biofreeze Professional be applied to an open wound or stitches?

Biofreeze Professional cannot be applied to open wounds or stitches.

Can Biofreeze Professional be applied to insect bites or on poison ivy?

Biofreeze Professional is not intended to be used on insect bites or poison ivy.

Does Biofreeze Professional contain gluten?

Biofreeze Professional is free of gluten and any other grain-based product in the ingredients.

Is Biofreeze Professional vegetarian friendly?

Biofreeze Professional is indeed vegetarian-friendly. No animal products are used in the ingredients. Additionally, Biofreeze is not animal tested.

What is Cryotherapy?

Also known as "cold therapy", cryotherapy is the application of cold to relieve pain temporarily. The most common form of cryotherapy is ice. Biofreeze produces the same sensation of coolness that accompanies icing but without the pain and numbness sometimes associated with ice. Unlike ice, Biofreeze products allow you to remain active during treatment.

What is Ilex?

Ilex is a natural herb extract from a South American holly shrub. It is used in Biofreeze, allowing ingredients to blend.

Will Biofreeze Professional cause an adverse effect if taking other medications?

Biofreeze Professional is only a topical pain reliever and does not enter the bloodstream. It is suggested that the user checks with a Healthcare Professional before using Biofreeze while taking other medications.

Can Biofreeze Professional be applied to cool sunburn pain or discomfort from a tanning bed or sauna?

Biofreeze Classic is not recommended to be applied to burns caused by the sun, tanning beds, or a sauna as it will cause severe skin irritation.

Is a prescription required for Biofreeze Professional?

Biofreeze is an over-the-counter topical pain reliever, a prescription in not required. Biofreeze Professional is only available through licensed professionals.

Does Biofreeze Professional enhance sports performance as a doping agent?

Limited research shows that Biofreeze does not enhance an athlete's sports performance. (It is not a performance-enhancing drug.) However, there is no clear evidence whether Biofreeze Professional can cause false positives during various drug tests.

How often can Biofreeze Professional be applied daily?

Do not use Biofreeze more than four times daily. Biofreeze Professional is a topical pain reliever, not a cure to an underlying condition. It provides temporary pain relief; there are no studies on the long-term use of Biofreeze. If you have any questions regarding the product or its use, please consult your healthcare professional. If conditions worsen or symptoms persist for more than seven days, consult a doctor.

Is Aloe Vera in Biofreeze Professional ingredients?

The Biofreeze Professional gel and the roll-on contain Aloe Vera. However, the 360 Spray does not have Aloe Vera.

What are the directions for the application of Biofreeze Professional?

Biofreeze Professional can be applied to adults and children two years of age and older. Apply to the affected area no more than four times daily. For children under two years of age, consult a physician. Consult a physician before use if pregnant, nursing, or have sensitive skin. Apply a thin film over the desired area. Massage not necessary. Rinse hands with cool water.

Is Biofreeze Professional registered with the FDA?

The facility that manufactures Biofreeze Professional is registered with the FDA and operated under strict controls to produce a safe and high-quality product. Please refer to the National Drug Code number located on the Biofreeze label, which identified the products to the FDA.

Is there an unscented version of Biofreeze Professional?

Biofreeze Professional contains menthol as its active ingredient, not as a scent. Menthol has a characteristic smell, which typically vanishes within minutes of application.

If Biofreeze Professional gets in the eyes, how should it be treated?

Rinse the eye(s) with cool (not cold) water or take a shower with the shower hitting the forehead and running down through the eyes. Do this for 15 minutes. If the problem persists, see a physician and be sure to take the Biofreeze Professional with you to reference the ingredients.

If a rash/irritation is developed after a Biofreeze Professional application, what should be done?

If a rash/irritation is developed after a Biofreeze Professional application, take a cool to lukewarm bath. Relax for at least 20 minutes. If inflammation persists, contact a physician.

Is the alcohol in Biofreeze Professional denatured alcohol?

The alcohol in Spray Biofreeze Professional is denatured alcohol. The spray is the only one that uses ethanol instead of isopropanol. When ethanol is used in a personal care product, it must be denatured with something (there are many approved denaturants) to not drink personal care products. So little of the alcohol in the spray penetrates the skin before it evaporates into the air. It is unlikely that the alcohol applied during Biofreeze Professional Spray will show up in a drug test.

What can be done when the Biofreeze Professional Spray can does not seem to be spraying the product?

To start, make sure that the Biofreeze Professional Spray is always facing away from you and away from your face to be sure it doesn't spray in your direction when you break the seal. If you look down onto the nozzle you press, directly on the opposite side of the sprayer is a tiny "dot". If you push with a bit of extra force, that seal will break and make spraying possible. If pressing down on the nozzle is difficult for you, simply turn the product upside down on a table (remember to make sure the sprayer is facing away from you and away from your face), and press the container firmly into the table to break the seal.

Can an area be covered after the application of Biofreeze Professional?

Do not wrap or bandage the area of the Biofreeze Professional application.

Is the menthol in Biofreeze Professional extracted chemically?

The menthol in Biofreeze Professional is not extracted chemically. The menthol is extracted in a natural process.

Does Biofreeze Professional contain aluminum?

Biofreeze Professional does not contain aluminum.

Why is there more Menthol in the Biofreeze Professional 360 spray container?

Biofreeze Professional Spray contains more menthol than the Gel Formula because the Spray is applied over a larger surface area and dispersed into the air, so more menthol is required to treat the affected area.

Why is there alcohol in the Biofreeze Professional formula?

The alcohol in the Biofreeze Professional formula helps to dissolve menthol in Biofreeze and provides an initial cooling by evaporating from the skin. It also acts as a preservative in the formula so that bacteria and other harmful bugs can't grow in it.

Does Biofreeze Professional enhance sports performance as a doping agent?

Limited research shows that Biofreeze does not enhance an athlete's sports performance. (It is not a performance-enhancing drug.) However, there is no clear evidence that Biofreeze Professional can cause false positives during various drug tests.

What are the directions for the application of Biofreeze Professional?

Biofreeze Professional can be applied to adults and children two years of age and older. Apply to the affected area no more than four times daily. For children under two years of age, consult a physician. Consult a physician before use if pregnant, nursing, or have sensitive skin. Apply a thin film over the desired area. Massage not necessary. Rinse hands with cool water.

Does Biofreeze Professional Spray contain Chamomilla Recutita (Matricaria)?

Biofreeze Professional Spray does contain Chamomilla Recutita (Matricaria). If you are allergic to Chamomile, do not use the spray. Biofreeze Gel and roll-on does not include this ingredient.

Why does Biofreeze Spray leave white marks on my skin?

Biofreeze Spray can leave white marks on the skin because of the alcohol, not the menthol. There is also a lot more alcohol in the spray. It’s not harmful. It’s likely that the alcohol dissolves the lipids on the skin and re-deposits them as it evaporates.


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