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Questions & Answers:


How would rust get in the Thermalator Heating Units from Whitehall?

If the Thermalator Heating Units from Whitehall come into contact with ferrous metal, rust can enter the unit. Remove the ferrous metal item from the Thermolator - usually a staple, paper clip safety pin, etc. Clean the unit thoroughly.

Why would the water in the Thermalator Heating Units from Whitehall become cloudy?

The water in the Thermalator Heating Units from Whitehall could become cloudy if the Thermo Packs are worn out and seeping or if the unit needs to be cleaned.

Can the Thermalator Heating Units from Whitehall be operated without water?

Under no circumstance should the Thermalator Heating Units from Whitehall be operated without water. This would result in the damage of the heating element. Fill the appliance with water to the prescribed level before plugging it into electricity.

What metal is used to make the Thermalator Heating Units from Whitehall?

The tank body, lid, bottom, and tank housing on the Thermalator Heating Units from Whitehall are all made from type 304 stainless steel.

How much time is needed to reheat the Thermal Packs between uses in the Thermalator Heating Units from Whitehall?

Generally, the Thermal Packs in the Thermalator Heating Units from Whitehall will reheat with 15 minutes to be ready for use.

Should the Thermal Packs in the Thermalator Heating Units from Whitehall always be immersed in water?

The Thermal Packs in the Thermalator Heating Units from Whitehall should always be immersed entirely underwater. Replace any water that has evaporated.

What are the cleaning instructions for the Thermalator Heating Units from Whitehall?

To begin the cleaning process for the Thermalator Heating Units from Whitehall, turn the power off and unplug the unit. If the unit needs to be drained, allow the water to cool completely and drain the unit. Clean the appliance with a soft sponge or cloth or a non-abrasive cleaning pad. Do NOT use steel wool to clean the stainless surfaces as it can cause rusting. Do not use bleach or iodine.


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