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Can TheraPearl Color Changing Hot & Cold Packs be used by pregnant women?

It is recommended that the doctor is consulted to confirm TheraPearl Color Changing Hot & Cold Packs are appropriate for hot/cold therapy if the user is pregnant.

Where is TheraPearl Color Changing Hot & Cold Packs manufactured?

TheraPearl Color Changing Hot & Cold Packs are doctor-designed in the US and manufactured in China.

Is TheraPearl Color Changing Hot & Cold Packs products latex-free?

All TheraPearl Color All TheraPearl Color Changing Hot & Cold Packs are latex-free and free from BPA or BPS.

Where is the best place to store TheraPearl Color Changing Hot & Cold Packs?

The suggested method of storage is in the freezer of TheraPearl Color Changing Hot & Cold Packs. It is best to keep them in an airtight plastic bag or airtight container. It has been found that this method of storage will help to prolong the lifetime of the pack.

If TheraPearl Color Changing Hot & Cold Packs are stored in the freezer, can they still be heated in the microwave?

TheraPearl Color Changing Hot & Cold Packs can be heated even after it has been in the freezer. It is recommended the pack is thawed before attempting to heat it. Do not overheat the pack. Overheating may also damage or destroy your pack. It is recommended that the temperature of the pack is tested before removing it from the microwave. If it appears unevenly heated, give the pack a gentle shake to allow the non-toxic Pearls to mix.

Can TheraPearl Color Changing Hot & Cold Packs be placed directly on the skin?

TheraPearl Color Changing Hot & Cold Packs can be placed directly on the skin, but be sure to test the pack's temperature before applying.

Can TheraPearl Color Changing Hot & Cold Packs be used by pregnant women?

It is recommended that the doctor is consulted to confirm TheraPearl Color Changing Hot & Cold Packs are appropriate for hot/cold therapy if the user is pregnant.

Can TheraPearl Color Changing Hot & Cold Packs be used in conjunction with a topical analgesic?

A topical analgesic may reduce the ability to judge temperature on your skin, so it is recommended that the medication and TheraPearl Color Changing Hot & Cold Packs are not used together.

Will TheraPearl Color Changing Hot & Cold Packs conform to the body?

Easily pliable when frozen, the Pearl Technology is cold enough to offer targeted ice therapy without sacrificing flexibility. Not stiff, jagged, or uncomfortable, chilled TheraPearl Color Changing Hot & Cold Packs stay smooth and soft on the skin as they conform to deliver soothing relief. When heated, the Pearl Technology is the perfect solution to relax stiff muscles and encourage blood flow and healing. Providing consistent heat and therapy directly to the desired relief area without a mess, the reusable packs are combination therapy in one convenient product.

What should be done if a pet ingested TheraPearl Color Changing Hot & Cold Packs pearls?

The non-toxic Pearls should not be ingested. Though unlikely, the non-toxic Pearls may swell in the respiratory or digestive systems of pets. If a pet may have ingested any Pearls from TheraPearl Color Changing Hot & Cold Packs, contact a veterinarian.

If a person accidentally ingested the TheraPearl pearls from TheraPearl Color Changing Hot & Cold Packs, what should be done?

The pearls are non-toxic but should not be ingested. First aid is generally not required, and ingestion of pearls from TheraPearl Color Changing of pearls from TheraPearl Color Changing Hot & Cold Packs are not thought to be a cause for concern. It is recommended that the personal physician who will be more familiar with the individual medical history.

What should be done if TheraPearl mixture from TheraPearl Color Changing Hot & Cold Packs comes in contain with the eye?

If Therapearl fluids from TheraPearl Color Changing Hot & Cold Packs come into contact with the eye, flush the eye with plenty of water and remove any remaining particles. Seek medical attention if irritation persists.

Are TheraPearl Color Changing Hot & Cold Packs safe for children?

TheraPearl Color Changing Hot & Cold Packs should be applied under adult supervision. The non-toxic Pearls should not be ingested. TheraPearl packs should not be used on infants or used as a teething ring.

What will happen if TheraPearl Color Changing Hot & Cold Packs are heated for too long?

Overheating or prolonged application may cause injury, including burns. Heating beyond the suggested time may damage or destroy the TheraPearl Color Changing Hot & Cold Packs. If the pack is heated beyond the recommended time, the pearls can get very hot and quickly burn an individual. It is usual for a TheraPearl pack to expand a little when heated for the recommended time. If the pack is heated beyond the recommended time and inflates like a balloon, immediately turn off the microwave, wait for the pack to cool down, and then carefully dispose of the pack. If the pack shows any signs of deforming, dispose of the pack – a pack that has been overheated should never be reused. TheraPearl packs will explode like a popped balloon if heated for an excessive amount of time.

Can TheraPearl Color Changing Hot & Cold Packs burn an individual?

Always test the TheraPearl Color Changing Hot & Cold Packs temperature before application, especially when using on children. The temperature should be warm to the touch but not hot and never painful. Heating recommendations provided by TheraPearl are guidelines and are based on testing in standard household microwaves. Power output will vary in each microwave. Uneven heating may occur, so be careful. The temperature may vary in different locations in/on the TheraPearl pack. Give the pack a gentle shake when it comes out of the microwave to ensure heat is evenly distributed. Do not fall asleep using the pack.

Can TheraPearl Color Changing Hot & Cold Packs be used on animals?

Testing on TheraPearl Color Changing Hot & Cold Packs on animals had not been done. It is not suggested.

Are TheraPearl Color Changing Hot & Cold Packs tested for phthalates?

All TheraPearl Color Changing Hot & Cold Packs products are phthalate-free and regularly laboratory tested to exceed standards set by section 108 of the Consumer Product Safety Improvement Act of 2008.

Can damaged TheraPearl Color Changing Hot & Cold Packs be repaired?

TheraPearl Color Changing Hot & Cold Packs must be discarded if it breaks.

Can TheraPearl Color Changing Hot & Cold Packs be heated in the oven?

Do not heat TheraPearl Color Changing Hot & Cold Packs in the oven.

Can TheraPearl Color Changing Hot & Cold Packs be heated in hot water?

Fill a large pot with enough water to fully submerge TheraPearl Color Changing Hot & Cold Packs without touching the bottom of the pot. Bring water to a boil and remove the pot from the heating surface. Use a blunt, non-metallic tool to submerge and remove the pack from the water. Avoid submerging the strap while heating the pack. Submerge pack for the time listed below. If the pack has not reached the desired temperature, submerge again (in the same water) for an additional minute. Towel dry pack before applying. 1-2 Minutes 0g-200g (Pals, Eyemask)2-3 Minutes 200g-400g (Sports Pack, Face Mask, Oval Pack, Sports Pack with Strap, Ankle/Wrist)3-4 Minutes 400g+(Back Wrap, Knee Wrap, Neck Wrap, Shoulder Wrap). For safety and to avoid damage to the TheraPearl pack, always test the pack temperature before application and allow it to cool if needed. Always inspect the pack for signs of damage or leaking before use and discard if damage is found. Do not immerse the pack while water is being heated. Do not leave the pack unattended while heating. Do not allow the pack to contact the pot or the heat source for a prolonged time. Excessive contact may rupture the pack.

Can TheraPearl Color Changing Hot & Cold Packs be used on open wounds?

TheraPearl Color Changing Hot & Cold Packs are not designed to be used to treat open wounds.

Does TheraPearl Color Changing Hot & Cold Packs need to be wrapped before placing in the microwave?

Some users prefer to wrap TheraPearl Color Changing Hot & Cold Packs in a moist paper towel or cloth, but it is not required.

Is it okay if condensation is seen inside the TheraPearl Color Changing Hot & Cold Packs?

TheraPearl Color Changing Hot & Cold Packs contain purified water, and it is normal for some of the water to condense on the inside of the pack.

When is TheraPearl Color Changing Hot & Cold Packs used for HEAT therapy?

When to use TheraPearl Color Changing Hot & Cold Packs for heat therapy: Injuries, once swelling and bleeding subside, usually after 24-48 hours. Arthritis and other ailments that cause joint stiffness. Chronic aches and muscle pains. Sore muscles to stimulate blood flow pre-workout. Heat opens blood vessels, decreases muscle spasms, and increases range of motion to reduce joint and muscle pain. Do not apply heat when there is swelling. This may lead to increased swelling and prolonged recovery.

When is TheraPearl Color Changing Hot & Cold Packs used for COLD therapy?

Use TheraPearl Color Changing Hot & Cold Packs for cold therapy on injuries that have occurred in the last 24 hours. It treats areas that are swollen, inflamed, or bruised, or recently strained joints that are warm to the touch. Cold therapy can provide ay prevent relief from tight, stiff muscles. Cold therapy slows circulation and reduces pain, swelling, and inflammation.

Does TheraPearl Color Changing Hot & Cold Packs test for lead or other hazardous substances?

All TheraPearl Color Changing Hot & Cold Packs products must regularly pass independent laboratory testing based on standards from section 101 of the Consumer Product Safety Improvement Act of 2008. This includes elements such as lead and mercury, but also PBB’s and PBDE’s.

Are TheraPearl Color Changing Hot & Cold Packs tested on animals?

TheraPearl Color Changing Hot & Cold Packs do not perform any lab testing on animals.

What is the cleaning procedure for TheraPearl Color Changing Hot & Cold Packs?

Clean TheraPearl Color Changing Hot & Cold Packs gently with mild soap, alcohol, or detergent and let stand for one minute.

How long will TheraPearl Color Changing Hot & Cold Packs stay hot or cold?

TheraPearl Color Changing Hot & Cold Packs were designed to stay hot or cold and deliver therapeutically effective temperatures for approximately 20 minutes. A break of 20 minutes is suggested between applications.

When is the appropriate time to discard TheraPearl Color Changing Hot & Cold Packs?

TheraPearl Color Changing Hot & Cold Packs should be discarded whenever the pack is punctured, pierced, or leaking.

Can TheraPearl Color Changing Hot & Cold Packs pack be used while sleeping?

TheraPearl Color Changing Hot & Cold Packs were designed to be therapeutically effective and safe, but it is not recommended to fall asleep on a pack.

Can TheraPearl Color Changing Hot & Cold Packs be place under a person while sitting or lying down?

TheraPearl Color Changing Hot & Cold Packs are tested with a heavy weight before it leaves the factory. It is not recommended that the user lay or sit on the pack.

Where is the best place to store TheraPearl Color Changing Hot & Cold Packs?

The suggested method of storage is in the freezer of TheraPearl Color Changing Hot & Cold Packs. It is best to keep packs in an airtight plastic bag or airtight container. It has been found that this method of storage will help to prolong the lifetime of the pack.

If TheraPearl Color Changing Hot & Cold Packs are stored in the freezer, can they still be heated in the microwave?

TheraPearl Color Changing Hot & Cold Packs can be heated even after it has been in the freezer. It is recommended the pack is thawed before attempting to heat it. Do not overheat the pack. Overheating may also damage or destroy your pack. It is recommended that the temperature of the pack is tested before removing it from the microwave. If it seems unevenly heated, give the pack a gentle shake to allow the non-toxic Pearls to mix.

Can TheraPearl Color Changing Hot & Cold Packs be heated in hot water?

Fill a large pot with enough water to fully submerge TheraPearl Color Changing Hot & Cold Packs without touching the bottom of the pot. Bring water to a boil and remove the pot from the heating surface. Use a blunt, non-metallic tool to submerge and remove the pack from the water. Avoid submerging the strap while heating the pack. Submerge pack for the time listed below. If the pack has not reached the desired temperature, submerge again (in the same water) for an additional minute. Towel dry pack before applying. 1-2 Minutes 0g-200g (Pals, Eyemask)2-3 Minutes 200g-400g (Sports Pack, Face Mask, Oval Pack, Sports Pack with Strap, Ankle/Wrist)3-4 Minutes 400g+(Back Wrap, Knee Wrap, Neck Wrap, Shoulder Wrap). For safety and to avoid damage to the TheraPearl pack, always test the pack temperature before application and allow it to cool if needed. Always inspect the pack for signs of damage or leaking before use and discard if damage is found. Do not immerse the pack while water is being heated. Do not leave the pack unattended while heating. Do not allow the pack to contact the pot or heat source for a prolonged time, excessive contact may rupture the pack.


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