The customer is responsible for the restocking fee for returns when items are ordered in error.
If Performance Health originated the order or shipping error, the customer does not pay the restocking fee.
Restocking Fees
Days Elapsed | Applicable Restocking Fees |
0-30 Days | No fee |
31-60 | 15% |
61-90 | 25% |
Greater than 90 Days | Not returnable |